FAQs
There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.
Do you offer payment plans?
Payment is due upon service. We do not offer a payment plan; however, we accept all major credit cards, cash, checks, and CareCredit.
Do you take walk-ins?
We do not take walk-ins; however, you can request an appointment on our PetDesk app or by
calling 361-993-7388.
What should I bring to my appointment?
If you are a new client, email or fax records from your previous vet (if any). Otherwise, your pet and any questions or concerns you want to discuss with the doctor are all you need.
What do you recommend for flea and tick prevention?
Depending on your pet, we carry both prescription-grade topical and chewable options. It’s best to discuss with the doctor which option is right for your pet. All pets must have a current exam (within the last 12 months) to receive any medication.
What does my new puppy/kitten need?
Congratulations! Your new puppy or kitten needs to be examined for good health right away. Both puppies and kittens need a series of vaccines to protect them from potentially life-threatening but preventable diseases. During their first few visits, we’ll discuss everything from nutrition to parasite prevention.
Are annual pet vaccinations necessary?
Yes. Rabies is a 100% fatal and preventable disease in animals and humans. Even if your pet does not go outside, they still need to be vaccinated in accordance with city ordinance and state law.
Why spay or neuter my pet?
Spaying female dogs and cats can help protect them from serious health problems such as uterine infections and mammary cancer. Neutering male pets can reduce their risk of enlarged prostate and testicular cancer. Millions of unwanted dogs and cats, including puppies and kittens, are euthanized yearly. Spaying or neutering your pet prevents them from contributing to the unwanted pet population.